FAQ
Questions about quality & production
At MTM, quality comes first. Our supplements are produced to the highest standards in Germany - with tested raw materials and no superfluous additives. Here you can find out what is behind the production and quality assurance.
How and where are your supplements produced?
Our products are produced in Germany under the strictest quality standards. Without artificial flavors, colorants or unnecessary additives. We work with specialized manufacturers who guarantee the highest purity and effectiveness.
Where do your raw materials come from?
Our raw materials come from EU-certified sources. We pay particular attention to the sustainable origin and controlled fishing of omega-3. We also rely on tested quality for plant-based ingredients.
Why don't your products contain any unnecessary fillers?
We deliberately avoid overloaded mixtures. Every ingredient has a clear function. No trends, no empty promises - just maximum meaningful effect.
How do you ensure that there are no harmful additives?
We consistently avoid controversial additives such as magnesium stearate, titanium dioxide, artificial flavors or colors. We also only use sweeteners, fillers or technical additives if they are harmless to health and functionally necessary. Our motto: only what really needs to be in it.
What does “Made in Germany” mean for your products?
For us, “Made in Germany” not only stands for origin, but also for responsibility. From the product idea to development and production, every step is carried out in Germany. This gives us full control over quality, safety and supply chains and you as a customer maximum transparency.
Intake & use
The best way to use our products depends on your daily routine and your goals. Whether in the morning or evening, individually or in combination - here you will find answers to the most frequently asked questions about the correct intake and effect.
When and how should I take MTM D3/K2?
It is best taken in the morning with a meal that contains some fat - this allows your body to optimally absorb the fat-soluble vitamin D. Simply put the drops under your tongue or mix them into a drink. If taken regularly, we recommend having your vitamin D level checked occasionally.
Can I use several products at the same time?
Yes, our supplements are designed to complement each other. For example, many customers combine D3/K2, omega-3 and protein powder in their daily routine without any problems.
Are your products also suitable for women, vegans or senior citizens?
Yes, most of our products are 100% vegan, allergen-free and free from artificial additives. You will find all the information on suitability for specific target groups in the product descriptions.
What is the difference between MTM Amino & classic BCAA?
Our amino formula contains a sophisticated combination of essential amino acids plus electrolytes - for better bioavailability and effect during training.
Is there a recommended time of day for protein or amino acids?
Proteins are most effective when taken either directly after training or in the morning (after getting up) - i.e. when the body is particularly receptive to muscle building. You can also use amino acids (especially essential EAAs) before or during training, e.g. to delay muscle fatigue or prevent the breakdown of muscle mass.
Order, delivery & returns
From ordering to delivery: we want your purchase at MTM to go smoothly. In this section, we answer all your questions about shipping, payment methods and return options.
How quickly will my order be shipped?
We usually ship within 1-2 working days with DHL. You will receive a shipping confirmation with a tracking link as soon as your parcel is on its way.
Can I cancel or change my order?
As long as your order has not yet been dispatched, you can contact us at any time by email (shop@mtmgym.de) or using the contact form. We will then take care of your request as quickly as possible.
What payment methods do you offer?
We accept all common payment methods: PayPal, credit card, Klarna, Apple Pay, Google Pay and more. All transactions are SSL-encrypted.
Can I have my order delivered to a Packstation?
Yes, simply enter your DHL Packstation when entering your address. The shipment will be sent as normal.
What does shipping cost?
Within Germany, shipping is free for orders over €90. Below that, €4.79 will be charged for shipping within Germany. Separate shipping costs apply for deliveries abroad.
Questions about the effect
Do you want to know how quickly you can feel the first results or why our products are different from conventional supplements? In this section you can find out more about the effects, tolerability and objectives of our products.
What distinguishes MTM Supplements from other brands?
Our products have been developed with experienced personal trainers and are based on real studio practice. Instead of overloaded mixed formulas, we rely on clear, functional ingredients with maximum bioavailability for noticeable results and real support in everyday life.
How quickly can I see an effect?
This depends on the respective product and your initial condition. With vitamin D3/K2 and omega-3, many customers report more energy, better regeneration or a more stable immune system after just a few days. With proteins and amino acids, the effect can vary depending on training intensity and diet.
Can I take your products long-term?
Yes, our supplements are designed for long-term health and sustainable effects. A regular, needs-based intake is even recommended, especially in the event of a permanent deficiency or increased strain due to sport or stress. Pay attention to the recommended dosage.
Are there any known side effects or intolerances?
Our products are very well tolerated. We deliberately avoid unnecessary additives, artificial flavors or allergens. If you have certain pre-existing conditions or are pregnant, we recommend consulting a doctor before taking our products
Are your supplements also useful without sport?
Yes, products such as D3/K2 or omega-3 promote your immune system, your cellular health and your general well-being even without sport. They are particularly useful when you are under a lot of mental strain, in the office, under stress or in winter with little sunlight.